Support
Frequently Asked Questions
Got questions about planning your dream photoshoot in Taiwan? We've got answers! Here is everything you need to know about booking, scheduling, photo delivery, and our concierge services.
Booking & Planning
We recommend booking at least 1 to 2 months in advance, especially if you are requesting popular studios, Elite-tier sets, or special shoots like Underwater or Wirework. This gives us enough time to coordinate with photographers, book studios, and handle any wig or prop commissions!
Cancellation & Refunds
Photos, Retouching & Delivery
Cosplay Logistics, Props & Wigs
On-Set Experience & Safety
Still have questions?
Our concierge team is happy to help you plan — reach out and we'll walk you through it.